Last updated October 13, 2026

Privacy Policy

This policy explains what personal information ALA (Adaptive Learning by AHEAD), operated by AHEAD Tutorial and Review Center ("AHEAD", "we", "us"), collects, why we collect it, and the choices you have. We handle personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

1. Information we collect

Account information. Your name, email address, and review program details. If you sign in with Google, we receive basic profile information from your Google account.

Learning activity. Your answers, scores, and progress as you use ALA.

Information you send us. Anything you choose to share with us, such as feedback or issue reports.

Technical data. Basic logs, such as IP address and browser type, that keep the service secure and running.

2. How we use your information

  • To create and manage your account.
  • To provide review content and track your progress.
  • To help AHEAD instructors support students and improve their teaching.
  • To send you service messages about your account.
  • To keep ALA secure and improve it.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Who can see your information

  • AHEAD staff. Authorized instructors and administrators can see your account and learning activity.
  • Other students. Other students do not see your answers or individual scores.
  • Service providers. We rely on trusted providers for hosting, data storage, and sign-in. They process data only on our behalf and may store it on servers outside the Philippines.
  • Legal requirements. We may disclose information when required by law or to protect the rights and safety of our students and staff.

4. Cookies and local storage

ALA uses essential cookies to keep you signed in and stores a few display preferences in your browser. We do not use advertising or cross-site tracking cookies.

5. How long we keep it

We keep your information for as long as your account is active and for a reasonable period afterward to maintain academic records, resolve disputes, and meet legal obligations. You may ask us to delete your account and personal data at any time (see Section 7).

6. How we protect it

We use reasonable safeguards to protect your data and limit access to authorized staff. No system is perfectly secure, so please use a strong, unique password and keep it private.

7. Your rights

Under the Data Privacy Act, you have the right to:

  • Be informed about how your personal data is processed.
  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Object to processing, or ask us to erase or block your data.
  • Receive a copy of your data in a portable format.
  • File a complaint with the National Privacy Commission if you believe your rights have been violated.

To make a request, contact us at webadmin@ahead.edu.ph.

8. Students under 18

Many of our students are minors. If you are under 18, please review this policy with a parent or guardian. By creating an account, you confirm that your parent or guardian has agreed to it. Parents or guardians may contact us to access or delete their child's data.

9. Changes to this policy

We may update this policy from time to time. When we make significant changes, we will update the date above and notify students through ALA. Continued use of ALA after an update means you accept the revised policy.

10. Contact us

Questions about this policy or your data? Email our Data Protection Officer at webadmin@ahead.edu.ph. See also our Terms of Service.